We have a usage-based model, where we count a credit as an answer to one survey question from one person.
Eg. a 10 question survey to 500 people would equal 5,000 credits.

Yes, a qualifying question uses up credits just like any other question. However, only for the people who actually qualify for your survey, not for everyone who answers that question.

You can top up throughout the year when needed, however it’s 10% less cost-effective to do so. We’d ideally aim to build a plan which gives you everything you need so this doesn’t happen.

Your credit allowance will not roll over after the 12-month period, so we’d aim to build a plan which gives you everything you need.

At Attest, we don’t charge any premium for reaching more specific audiences – so no matter how niche your audience gets, the cost per respondent remains constant. You may find the length of time for your survey to complete to be impacted for harder to reach audiences however, so please be mindful of this for your project timelines.

Our expert team will work with you on surveys to make sure that the sample size and audience targeting is achievable. For whatever reason should your survey not complete, you have the ability to pause/close the survey and will be refunded for the remaining answers.

We believe that data quality is the most important factor in being able to use insight to inform decision making, and we put a lot of focus on ensuring the highest quality output at all times. Every survey goes through three layers of quality checks so you only see the best quality data in your results.

Find out more about our data quality. 

We partner with hundreds of panels around the world so our customers have access to a diverse range of respondents. We give you access to 150+ million people in 59 countries so you can reach the niches you need within our diverse audience.

Find out more about our audience.

Our in-house team of research, strategy, and analytics experts is on hand to help you craft great research, analyse your results to spot the crucial insights and plan your research schedule.
Your research expert will help you get the most out of the platform, and provide ongoing research advice every step of the way – no matter what subscription you’re on! 
Read more about how the Customer Research Team can help support your research goals.

There are no restrictions on the number of users or seats for your organisation’s Attest account.
Our goal is to support real democratisation of research – through simple access levels and processes – to help you get great insights without the fuss.

We’ll be happy to answer any questions you may have, the best way to ask any remaining questions is to book a demo and speak to someone on our team.